| Terms of Use
These terms of use (“Terms of Use”) apply to your use of this Web site of Constellation Energy Group, Inc. or one of its affiliates (“us” or “we”). Using this Web site indicates that you accept these Terms of Use, so please read it carefully before any use. If you do not accept these Terms of Use, then do notuse this Web site. We reserve the right to amend these Terms of Use at any time at our sole discretion and without notice to you. Use of Site This Web site has been prepared primarily for the purpose of providing information about us. This Web site has been compiled and is maintained by us, but we make no representation as to the completeness or accuracy of the information it contains. In particular, you should be aware that this information may be incomplete, may contain errors, or may become out of date. We make no commitment, and disclaim any duty, to update any of the information contained in this Web site, including but not limited to information in any of our news releases filings with the Securities and Exchange Commission. We reserve the right to add, modify or delete any information contained in this Web site at any time without notice to you. Copyrights and Trademarks We authorize you to view and download the materials in this Web site only for your personal and non-commercial use, provided that you retain all copyright, trademark and other proprietary notices contained in the original materials on any copies you make of the materials. You may not modify the materials at this Web site in any way or reproduce or publicly display, distribute or otherwise use them for any public or commercial purpose. Any use of these materials on any other Web site or networked computer environment for any purpose is prohibited. The materials in this Web site are copyrighted and contain our trademarks, and any unauthorized use of any materials at this Web site may violate applicable copyright, trademark, and other laws. If you breach any of these Terms of Use, your authorization to use this Web site automatically terminates and you must immediately destroy any downloaded or printed materials. Warranties The information provided in this Web site and related communications are provided on an “As Is” basis for information purposes only. WE PROVIDE NO WARRANTIES, EXPRESS OR IMPLIED OR STATUTORY, AND WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. Limitation on Liability In no event will we be liable to any party for any indirect, incidental, special, punitive, exemplary or consequential damages for any use of this Web site, whether based in tort, negligence, contract, warranty or otherwise, including but not limited to your use or inability to use this Web site, the accuracy or completeness or reliability of information or materials provided, your reliance on information or materials provided, any other hypertext linked Web site, or any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages. Third Party Web Sites We make no representations whatsoever about any other third party Web site which you may access through hypertext links in this Web site. When you access any such third party Web site, you acknowledge and agree that it is independent from us, and that we have no control over the content of any such Web site. In addition, a link to such third party Web site does not mean that we endorse or accept any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature. Additionally, such Web sites may have cookies and collect personally identifiable data. Forward Looking Statements We make statements in this Web site that are considered forward looking statements within the meaning of the Securities Exchange Act of 1934. See section entitled “Forward Looking Statements” available in our latest 10-Q and 10-K, on file with the Securities and Exchange Commission and available online at www.sec.gov . Electronic Bill Presentment and Payment Service Terms and Conditions Please read the terms of this agreement. By participating in the Baltimore Gas and Electric Company's Electronic Bill Presentment and Payment Service you agree to the terms and conditions stated below. Welcome to the Baltimore Gas and Electric Company's Electronic Bill Presentment and Payment Service (the “Service”). We are glad you have decided to join our Service; please take a moment to review the Terms and Conditions presented below. This document forms the agreement between you and Baltimore Gas and Electric (“BGE”). It is important that you understand both the benefits we provide as well as the limitations on what is provided. 1. Acceptance of Terms: These Terms and Conditions may be modified from time to time without notice. Your continued use of this Service thereafter constitutes an acceptance of the changes and an agreement to be bound by said changes. If you do not agree to the changes, you agree to discontinue your use of the Service. 2. Services: Baltimore Gas and Electric currently provides an Electronic Bill Presentment and Payment (EBPP) Service that enables customers to view their accounts and pay their bills on the Web, thus eliminating the time and expense of conventional payment. A. Service Provided “As-Is” We hope your experience with our Service is a productive one. However, we cannot always foresee or anticipate technical or other difficulties. These difficulties may result in loss of data or personalization settings, or other service interruptions. For this reason, you agree that the Service is provided "As-Is", without warranties of any kind. We do not assume responsibility for timeliness, errors or inaccuracies, deletion, missed delivery, or failure to store any user data, communications or personalized settings. B. Service Changes and Discontinuation Baltimore Gas and Electric reserves the right to change or discontinue, temporarily or permanently, the Service at any time without notice. You agree that Baltimore Gas and Electric will not be liable to you or any third party for any modification or discontinuance of the Service, or any resulting damages of any kind. C. Service Fees And Additional Charges Any bank fees associated with your standard deposit accounts will continue to apply. You are responsible for any and all telephone access fees and/or Internet service fees that may be assessed by your telephone and/or Internet service provider. D. Errors And Questions In case of errors or questions about your transactions, you should notify us as soon as possible via one of the following:
2. Telephone us at: 410-685-0123 3. Write us at: BGE & #160; PO Box 1475 & #160; Baltimore, MD 21203 a. Tell us your name and account number; b. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, c. Tell us the dollar amount of the suspected error. If you tell us verbally, we may require that you send your complaint in writing. E. Payment Scheduling Payments may be electronically scheduled in advance. However, customers are advised not to schedule payments any later than the due date. Payments are received by BGE two business days after posting. F. Payment Authorization and Payment Remittance In order to participate in the Service, a customer must complete an enrollment process, which includes providing their banking information. To make payment following enrollment, the customer must sign on using the secure user name and password established during enrollment. G. Canceling a Scheduled Payment There is no provision for canceling a scheduled electronic payment. H. Prohibited Payments BGE or its agent may block payments if problems have been encountered with a checking account or BGE account. I. Customer Liability for Unauthorized transfers Fraudulent payment activities are referred to the applicable bank. J. Disclosure to Third Parties BGE and/or its agent do not disclose payment information to third parties, except as required or permitted by law. K. Failed Or Returned Transactions If you are unable to complete your transaction for any reason, you should contact MyBillingRep@bge.com. All returned checks will be referred to and handled by your bank. L. No Waiver BGE shall not be deemed to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed by BGE. No delay or omission on the part of BGE in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions. M. Privacy, Terms of Use, and Linking Policies Baltimore Gas and Electric respects your privacy. The information you provide enables us to provide the Service to you. It also enables us to give you updates about our Service. The complete Privacy Policy, Terms of Use, and Linking Policy are incorporated and made a part of this agreement; please take the time to read them. They are available at www.bge.com. N. Cancellation You may cancel your enrollment in our Service online at any time. Your cancellation will become effective the next business day. We may cancel your enrollment in our Service at any time for any reason by notifying you. 3. Conditions for Use For the benefit and security of our users, and to comply with applicable laws, we have a few mandatory guidelines that we call "Rules of the Road". Any conduct that violates these usage conditions will automatically terminate your enrollment. For this reason, you must abide by and therefore carefully read and follow these usage conditions. A. Provide Accurate Information You agree to provide: B. Guard Your Account Number and Password You will be asked to select a password when registering. You are responsible for maintaining the confidentiality of your password and account number. You are fully responsible for all activities that occur using your password or account number. Baltimore Gas and Electric will not be liable for any damage or loss that you may incur as a result of someone else using your password or account number, either with or without your knowledge. You may not use anyone else's account number or password at any time. C. Obey the Law: You agree not to use the Service for illegal purposes or for the transmission of material that is or may be unlawful, harassing, libelous (untrue and damaging to others), invasive of another's privacy, abusive, threatening, obscene, or that infringes the rights of others. Baltimore Gas and Electric may immediately discontinue the Service if it believes you are acting in any such way. D. Proprietary Rights You acknowledge and agree that Baltimore Gas and Electric and its licensor own all rights to this Website and the content displayed on the site. You are only permitted to use this content as expressly authorized by the Service. You may not copy, reproduce, distribute, or create derivative works from this content. Further, you agree not to reverse engineer or reverse compile any of Baltimore Gas and Electric's and its licensor's technology. E. Restrictions You agree not to do any of the following with respect to your access and use of any and all web sites and web pages, documentation, reports and files (“Deliverables”): i. reverse assemble, reverse engineer, decompile or otherwise attempt to derive source code from the Deliverables; ii. modify the Deliverables; iii. sell, lease, market or otherwise commercially exploit the Deliverables; iv. use the Deliverables to perform information processing or any other function whatsoever for any person, entity or business, including without limitation providing information processing in any service bureau arrangement; v. unless compelled by an order of a court of competent jurisdiction, disclose or grant access to the Deliverables to any third party; and vi. copy or reproduce the Deliverables in any manner (except for purposes reasonably necessary). F. Authorization for BGE Storage and Use of Banking Information and Payment Method You represent and warrant that you are legally authorized to use the bank account(s) that you have entered on the Service. You authorize BGE to store your banking information on this service and payment method. You agree that this authorization will remain in full force and effect until you properly cancel your enrollment in the Service and BGE has received such notification. 4. Rights You Grant to Baltimore Gas and Electric A. Advertising You agree that Baltimore Gas and Electric may display advertisements and promotions of all kinds in and with the Service. B. Account Access In order to ensure that Baltimore Gas and Electric is able to provide high quality services that are responsive to customer needs, you agree that Baltimore Gas and Electric employees may have access to your account and records as reasonably needed to investigate complaints and other matters with respect to your account and services and products offered by Baltimore Gas and Electric. C. Third Party Accounts By using the Service, you authorize Baltimore Gas and Electric to access third party sites designated by you, on your behalf, to retrieve information requested by you and you hereby appoint Baltimore Gas and Electric as your agent for this limited purpose. You hereby permit Baltimore Gas and Electric to use information submitted by you to the Service to accomplish the foregoing. 5. Other Legal Terms A. DISCLAIMER OF WARRANTIES. YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. BALTIMORE GAS & ELECTRIC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. BALTIMORE GAS AND ELECTRIC MAKES NO WARRANTY THAT:
ii. THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. iii. THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE. iv. THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. v. ANY ERRORS IN THE TECHNOLOGY WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM BALTIMORE GAS & ELECTRIC OR THROUGH OR FROM THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. TO THE EXTENT THAT ANY PART OF THIS SECTION IS NOT CONSISTENT WITH ANY OTHER PART OF THESE TERMS AND CONDITIONS, THEN THIS SECTION WILL CONTROL. B. LIMITATION OF LIABILITY. YOU AGREE THAT BALTIMORE GAS & ELECTRIC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, EVEN IF BALTIMORE GAS & ELECTRIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM: I. THE USE OR THE INABILITY TO USE THE SERVICE. II. THE COST OF GETTING SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE SERVICE. III. UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA IV. STATEMENTS OR CONDUCT OF ANYONE WITH RESPECT TO THE SERVICE. V. ANY OTHER MATTER RELATING TO THE SERVICE OR THIS AGREEMENT. IN NO EVENT WILL BALTIMORE GAS AND ELECTRIC'S DAMAGES EXCEED THE TOTAL AMOUNTS YOU ACTUALLY PAID FOR THE SERVICE OVER THE PREVIOUS TWELVE (12) MONTHS. THIS SECTION WILL SURVIVE TERMINATION OF THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. C. INDEMNIFICATION. YOU AGREE TO INDEMNIFY, PROTECT AND FULLY COMPENSATE BALTIMORE GAS AND ELECTRIC AND ITS AFFILIATES, AND SERVICE PROVIDERS FROM ANY AND ALL THIRD PARTY CLAIMS, LIABILITY, DAMAGES, EXPENSES AND COSTS (INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEYS' FEES) CAUSED BY OR ARISING FROM YOUR USE OF THE SERVICE, YOUR VIOLATION OF THE TERMS AND CONDITIONS OR YOUR INFRINGEMENT, OR INFRINGEMENT BY ANY OTHER USER OF YOUR ACCOUNT, OF ANY INTELLECTUAL PROPERTY OR OTHER RIGHT OF ANYONE. THIS SECTION WILL SURVIVE TERMINATION OF THIS AGREEMENT. D. OTHER. EXCEPT AS PROVIDED IN THIS AGREEMENT, THIS AGREEMENT CANNOT BE CHANGED OR ANY OF BALTIMORE GAS AND ELECTRIC'S RIGHTS WAIVED UNLESS BALTIMORE GAS AND ELECTRIC AGREES IN WRITING. THIS AGREEMENT IS PERSONAL TO YOU AND YOU MAY NOT ASSIGN IT TO ANYONE. BALTIMORE GAS AND ELECTRIC MAY, BUT SHALL NOT BE OBLIGATED TO, BROADCAST NOTICES OR MESSAGES THROUGH THE SERVICE TO INFORM YOU OF CHANGES TO THE TERMS AND CONDITIONS, THE SERVICE, OR OTHER MATTERS OF IMPORTANCE; SUCH BROADCASTS SHALL CONSTITUTE NOTICE TO YOU. ALL NOTICES TO BALTIMORE GAS AND ELECTRIC MUST BE MADE IN WRITING. IF ANY PROVISION OF THESE TERMS AND CONDITIONS IS HELD TO BE UNENFORCEABLE, THEN SUCH PROVISION SHALL BE CONSTRUED, AS NEARLY AS POSSIBLE, TO REFLECT THE INTENTIONS OF THE PARTIES WITH THE OTHER PROVISIONS REMAINING IN FULL FORCE AND EFFECT. THE LAWS OF THE STATE OF MARYLAND APPLY TO THIS AGREEMENT WITHOUT RESPECT TO ANY CONFLICTS OF LAW PRINCIPLES. THESE TERMS AND CONDITIONS ARE THE ENTIRE UNDERSTANDING BETWEEN YOU AND BALTIMORE GAS AND ELECTRIC ON THE SERVICE. Authorization Agreement for Direct Payments (ACH Debits) You authorize Baltimore Gas & Electric to initiate a debit entry for the amount specified to the checking or savings account you indicate at the financial institution you indicate, and to debit the specified amount from that checking or savings account. You agree that the origination of ACH transactions to your checking or savings account must comply with the laws of the United States. You agree that this authorization will remain in force and effect until Baltimore Gas & Electric receives notice from you of its termination, provided that such notice is in writing to Baltimore Gas & Electric's designated address, and that Baltimore Gas & Electric will discontinue the debiting service within a reasonable time after receipt of such written notice. The online bill payment system does not automatically debit your account; you initiate payment to your account on the date, and in the amount, you specify. You may use a checking or savings account to complete the transaction. Contact Information If you have any questions about this policy, please contact: Constellation Energy Group, Inc. Attn: Webmaster 750 East Pratt Street Baltimore, MD 21202 webmaster@constellation.com |